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The minimum quantity depends on the product, packaging and delivery terms. For containerised shipments the usual basis is a full container load (FCL); for bulk tanker and vessel loadings the lot size is higher. Once you share your requirement, we determine the most suitable shipping model for your target tonnage together.

For bitumen products we offer drums, jumbo bags, bitutainers and bulk tankers; for sulphur products, big bags (1,000–1,250 kg), 25–50 kg palletised bags and bulk.

The packaging decision depends not only on the product but also on the destination port, storage conditions and the buyer's discharge equipment. We therefore treat packaging as part of order planning and decide it together.

We work on EXW, FOB, CFR and CIF terms. Our quotation states clearly which delivery term applies, together with the loading and destination ports, so responsibility for freight, insurance and customs is defined from the outset.

We work with letters of credit (L/C) and bank transfer (T/T). The advance payment ratio and balance payment conditions are defined in the contract according to order size, delivery terms and the history of the business relationship.

For first orders, the usual structure is a partial advance with the balance paid against shipping documents.

Yes. Samples can be sent depending on the product and quantity; courier cost and delivery time are shared at the request stage. If a certificate of analysis (COA) is sufficient instead of a sample, we can send the current analysis report for the relevant batch directly.

The timeline depends on product form, packaging, loading port and destination. After order confirmation, loading preparation and documentation are usually completed within a few business days; sea transit time then depends on the route.

At the quotation stage we share a realistic schedule based on your target delivery date, and keep that schedule updated throughout the shipment.

The standard document set consists of the commercial invoice, packing list, bill of lading (B/L), certificate of origin, certificate of analysis (COA) and material safety data sheet (MSDS).

Additional documents required by the import regulations of the buyer's country (ATR, EUR.1, inspection report, consular legalisation, etc.) are identified at the order stage and completed on the same schedule as the shipment.

The product is inspected against technical criteria at the point of production or purchase, and a certificate of analysis is issued for the batch. On request, sampling, analysis and tonnage determination are carried out by an independent inspection company before loading.

The cost of the inspection report and which party bears it are agreed at the quotation stage.

The accepted specification ranges and tolerance limits are defined in the contract from the outset. In the event of a dispute, the independent inspection company's pre-loading and post-arrival analysis results are taken as the basis.

Depending on the nature of the deviation, either a price adjustment or replacement of the product is applied. Our aim is not a one-off sale but an ongoing supply relationship.

Departing from Turkish ports, we plan shipments to Europe, the Middle East, North and West Africa, the Caucasus and Central Asia. Once you share your destination port, we prepare pricing together with a transport model and schedule suited to that route.